Following our message earlier on today, we are still experiencing problems accessing some of the e-journals. Instead of showing the error message, some journals are sending the users to the wrong database. A way around to access the particular e-journal is to log in to the relevant database via e-library. Our supplier is still working on these problems and we [...]
Archive for the ‘problems’ tag
Online Renewals not working
There is a problem with online renewals at the moment. The counter is changing when users try to renew but the date is staying the same. The lack of this function is basically caused by a bug in HIP which causes problems when a My Account sub-tab is edited. The Sirsi-Dynix team are working on this [...]
Athens problems – update
On the 3rd, I wrote about some ongoing Athens problems. An update: the big, underlying problem – that certain databases aren’t allowing direct access via Athens because of an out-of-date system file – is still happening, and as of today is also affecting the Global Market Information Database (a.k.a. Euromonitor). So, the list is now: [...]
This week’s Athens problem is…
Hi all, On top of the Athens system crash we experienced today, we’re having a couple of (alright, a few) ongoing issues with Athens at the minute, those being: A number of databases still aren’t allowing direct access via Athens because of an out-of-date system file which forms part of UoL’s AthensDA mechanism (those databases [...]
